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Sales Consultant For Ford (Yangon)

Capital Automotive Ltd.

Sales Consultant For Ford (Yangon)

Capital Automotive Ltd.
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
04 Dec 2019

Experience level

Experienced Non-Manager

Job Function

Sales, Business Development

Min Education Level

Bachelor Degree

Job Description

o For each customer experience, meets or exceeds the criteria indicated on the Customer Expectations for Sales.
o Greets all customers promptly; provides timely professional service.
o Completes Customer Records promptly and accurately.
o Follows up with 100% of customers within three days of vehicle delivery.
o Meets or exceeds monthly Income and Sales Goals.
o Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer concerns, and sells additional services when appropriate.
o Builds customer loyalty and promotes the dealership brand image by following the 10-Step Showroom Process.
o Is accurate and timely in completing paperwork and assigned tasks.
o Sells accessories and Finance–Insurance products.
o Answers incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.
o Delivers vehicles to customers in a positive and memorable way.
o Effectively prospects by phone, mail, e-mail, and face-to-face.
o Identifies repeat customers and treats them accordingly.
o Notifies prospects of upcoming special programs and promotions.
o Calculates and tracks progress of sales and prospect goals and sales deals.
o Effectively sells by…
o Explaining vehicle’s features and benefits versus those of the competition.
o Determines customer’s needs and wants.
o Effectively performs demonstration drives.
o Overcomes objections.
o Effectively uses the Internet to prospect and sell vehicles.

Open To

Male/Female

Job Requirements

EDUCATION/CERTIFICATION:
1. Minimum High School, degree preferred
2. Sales training experience / certification preferred
3. Driver’s License
4. Will become Ford certified Sales Consultant within 6 months

KNOWLEDGE, SKILLS AND EXPERIENCE:
ESSENTIAL:
1. Two years in a customer service position preferred with a notable track record of customer satisfaction
2. One year in retail sales with a notable track record for volume and profit

DESIRABLE:
1. Automotive industry experience

What We Can Offer

Benefits

*Ferry provided
*As per company policy

Highlights

*International Standards

Career Opportunities

*Learn new Skills on the job

About Our Company

Capital Automotive Ltd. is the leading provider of lifestyle Automotive & Agricultural Sales and Services in Myanmar.
We are a Joint Venture between Capital Diamond Star Group, one of Myanmar’s most respected and prominent conglomerates, and RMA Group, a global company specializing in providing infrastructure and automotive service solutions for developing economies.
Capital Automotive is the sole distributor and dealer of world class Ford, Jaguar, Land Rover and John Deere.

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