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Operation Manager (Digital Banking Operation)

Shwe Bank

Operation Manager (Digital Banking Operation)

Shwe Bank
Recruiter active 6 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
21 Oct 2021

Experience level


Job Function

Finance, Accounting

Min Education Level

Bachelor Degree

Job Description

  • Ensure digital banking department operations are aligned with organizational standards.
  • Understand and ensure processes and procedures comply with internal SOP and regulatory requirements.
  • Supervise the digital banking operation team for timely completion of tasks and adherence to SOP.
  • Perform operation tasks, review and update of departmental procedures, processes and workflow to produce high-quality, cost-effective delivery of digital banking operation.
  • Evaluate systems for functionality improvements.
  • Document and maintain workflows, processes, and procedures, coordinating with Digital Bank Product and Channel teams to ensure proper procedures for control points.
  • Recruit, select, train, assign, schedule and discipline employees.
  • Researches and leverages technology-based tools to implement process improvements to current systems.

Open To


Job Requirements

  • Master/Bachelor’s Degree, preferable in fields of information technology, business, banking and finance or other relevant academic backgrounds.
  • At least 5+ years of relevant working experience in Senior role in Banking Operations, preferably in area of internet and mobile banking operation or similar role.
  • Able to work independently, organized, creative and attentive to details.
  • Be a good team player, self-motivated with positive thinking plus able to deliver multiple projects/tasks.
  • Excellent communication and interpersonal skills.
  • Computer literate and proficiency in English.

What We Can Offer


- Ferry
- Overtime Allowance
- Rewards for over performance


- Fun working environment
- International standard
- Make a difference

Career Opportunities

- Training provided
- Learn new skills on the job
- Promotion opportunities
- Management potential

About Our Company

Shwe (Rural and Urban Development) Bank is a private bank in Myanmar, established in 2016. We are focused on delivering the best retail products and international financial services to our customers living in both rural and urban areas of Myanmar. We thrive to offer our customers with the best customer experience, to build strong relationships within the communities we serve and to help Myanmar prosper.