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Manager, NPA Management

Shwe Bank

Manager, NPA Management

Shwe Bank
Recruiter active 1 hour ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
22 Nov 2021

Experience level


Job Function

Legal, Risk and Compliance

Min Education Level

Bachelor Degree

Job Description

The position is responsible for handling the delinquent/NPL customers in diplomatic way to collecting the overdue amounts from customers.

  • Good in negotiation and handle the delinquent/NPL customers in diplomatic way to collecting the overdue amounts from customers
  • Manage and lead a team for collecting and recovery from the customers with a sound implementation plan to achieve the goal
  • Manage all risk assets of delinquent borrowers to secure and maximize the return to the Bank
  • Sound knowledge of litigation process and able to handle with legal team request and understand the concept of restructure/reschedule facilities etc.,
  • Accuracy in figures and able to present the status of delinquency/NPL customers together with recovery status & action plans to the HOD
  • Ensure that all delinquent borrowers in NPL portfolio are correctly credit graded/classified and provisioned as per rules & regulations
  • Collaborate with all Branches, Relationship Managers to advise on all aspects of problem loan recognition and report to the management
  • Responsible for leading the NPA Management (Collection Team) and defining short/long term tactical plans of the team
  • Frequently influence others outside the organization with similar objectives to accept new concepts or processes
  • Required to modify existing methods and approaches within own scope/role responsibilities without the benefit of existing procedures, but occasionally affects others area
  • Manage and lead team with deep knowledge of a single area within a function/ broad knowledge of multiple areas within a function
  • Execute other duties and projects as are reasonably required of your job, in order to maintain, promote, develop and expand the bank and its interests

Open To


Job Requirements

  • Bachelor’s/Master’s Degree in any related field
  • Minimum of (5) years experiences in Banking Industry, with at least 3 years in collection/recovery from overdue customers
  • Familiar with the relevant financial regulations, Directives from CBM and other legal framework related to lending business
  • Sound and proven knowledge in financial literacy to analyse the cash flow, nature of business and Industry, and relevant risks of applicants
  • Excellent verbal, written and interpersonal communication skills, including the ability to communicate effectively with the customers
  • Professional attitude and appearance, good communication and public relation, Customer service mindset and attitude
  • Strong problem-solving, managerial and analytical skills; good social and communication skills, coupled with organizational skills.
  • Solid written and verbal communication skills in English
  • Able to use MS Office Application

What We Can Offer


Ferry & Uniform


Make a different
Join an experience team

Career Opportunities

Learn new skill on the job
Promotion opportunity
Management potential

About Our Company

Shwe (Rural and Urban Development) Bank is a private bank in Myanmar, established in 2016. We are focused on delivering the best retail products and international financial services to our customers living in both rural and urban areas of Myanmar. We thrive to offer our customers with the best customer experience, to build strong relationships within the communities we serve and to help Myanmar prosper.