Location : Mandalay Branch, Tada U Branch and Meikhtila Branch (3 Posts) (MALE only)
Overall Responsibility1. Assist Branch Managers in managing delinquent loan portfolio;2. In collaboration with responsible Loan Officers and CTLs visit borrowers in arrears and pursue loan repayments;3. Follow recovery actions on loans in arrears in accordance with the existing Credit Policy, Credit procedure and other rules and regulations;4. Engage with borrowers using a variety of means to obtain information which can be used in the debt recovery process;5. Engage with borrowers and reach a realistic and affordable repayment plan;6. Execute the loan recovery policies and procedures on assigned portfolio;7. Take ownership of assigned delinquent portfolio;8. Follow up on defaulting clients on previous payment arrangement;9. Maintain comprehensive and up-to-date records of defaulting clients with actions taken and the next course of actions;10. Negotiate repayment terms with defaulting clients;11. Investigate and thoroughly understand borrowers’ challenges and proffer solutions for resolving such delinquent loans;12. Reducing the non-performing loans owed to a company;13. Maintaining accurate, up-to-date customer account information;14. When necessary liaising with solicitors and bailiffs.15. Provide weekly report on number of borrowers visited and activities performed;16. Reporting daily progress against targets to the Head of Department;17. Provide information on loan repayments received from loans in arrears;18. Submit reports to the Head of Department that summarizes activities and observations and compare actual tasks performed with the work plan for that month;19. Submit monthly reports that summarize all observations from the month and any issues or topics that need the Management’s attention;20. Submit reports to the Head of Department that includes all observations from the control and issues or topics that need the BM’s attention.21. Timely reporting on every performed check using the standard form;22. Involvement in weekly, monthly, quarterly, and yearly planning of the field check;23. Involvement in preparing weekly, monthly, quarterly, and yearly reports.
Requirements :1. At least 1 years of experience in a Microfinance Institution (preferable as Loan Officer);2. Experience in loan recovery in a Microfinance Institution3. Assertive and Strong Negotiation Skills;4. Good Judgment and Decision making;5. Excellent communication, reporting & interpersonal skills;6. The ability to work as part of a team;7. Computer skill8. Speaking skill9. Negotiation skill10. Problem solving skill
BonusAnnual salary increase
Fun working environmentSAT, SUN day off Public Holiday Off
Training ProvidedPromotion Opportunities
Hayman Capital Co. Ltd is a profitable and dynamically growing Microfinance Institution in Myanmar.Our main shareholder is Hayman Capital Pte. Ltd – Singapore-based Investment Company.Hayman Capital Co. Ltd was established in 2014 in Myanmar and successfully started its microfinance operations in July 2015. As of today, we are represented by an effective network in Yangon, Bago, Ayeyarwaddy and Mandalay regions. Our branches cover a number of townships, wards, and villages through well-organized offices in Insein, Thingangyun, Hlegu, Bago, Nyaunglaypin, Pyay, Pathein, Hinthada, Kyonpyaw, Mandalay, Kyaukse and Meikhtila.We are operating under permanent license no. 0232/2016 issued by Microfinance Supervisory Committee.The main focus of our business is providing high quality and innovative financial solutions for micro-entrepreneurs and individuals across Myanmar. Hayman Capital Co. Ltd is developing an in-depth understanding of the needs of low-income households and using flexible approaches and delivery mechanisms to provide increased financial access to such families.For the periods 2017-2020, we plan a number of strategies as catalysts to improving both institution and our clients. We seek to enhance our products and services by introducing online platform technologies, expanding into new regions, improving upon our stakeholder reports in line with international standards, offering CSR activities through health care, social training in communities in which we operate and offering financial literacy programmes.