ACCOUNTABILITY: To manage the company’s sales training requirement across all functions and intermediaries. To make the sales team more efficient and capable in handling queries of customers. To build a robust online training modules on selling stories , exception handling etc.RESPONSIBILITY: • To develop content and deliver stand up training to the sales teams / operations team on onboarding of agents / customers • To create content on selling stories for better sale of Insurance products and advisors/ agents prospecting • To liaison for agents mandatory training and ensure good pass percentage • To manage Induction training of all intermediaries and handholding them in the initial three months• To coordinate with Prudential Hong Kong on a regular basis on mandatory training for employees • To reduce the drop rate of agents in the initial years • Preparing reports and data related to training
• Bachelor’s degree in any field• 5 + years’ experience in Training • Experience in Call Centre/ Banking / FMCG business is preferred• Active listening and communication skills• Good Presentation and facilitation skills• Problem solving and mentoring skills• Good command of both spoken and written English with presentation skills
- Building an international financial services career- Competitive Benefit Package- Culture of Learning and Development
- People-oriented Culture, Technology driven- Innovative, Creative and High energy and fun Working Environment- Diversity and Inclusion
- Career Development Opportunities- Meritocratic- Maximizing Potential through Our Learning Programs
Prudential Corporation Asia is a business unit of Prudential plc (United Kingdom)1, comprising its life insurance operations in Asia, and its asset management business, Eastspring Investments. It is headquartered in Hong Kong.Prudential is a leading life insurer with operations in 12 markets in Asia, covering Cambodia, China, Hong Kong, India, Indonesia, Laos, Malaysia, the Philippines, Singapore, Taiwan, Thailand and Vietnam. In April 2019, Prudential was granted approval as a preferred applicant to establish a wholly-owned life insurance business in Myanmar. The company has a robust multi-channel distribution platform providing a comprehensive range of protection, savings, and investment products to meet the diverse needs of Asian families.Eastspring Investments manages assets on behalf of retail and institutional investors. It is one of the region’s largest asset managers with a presence in 11 major Asian markets as well as distribution offices in the US and Europe. It has £151 billion in total assets under management (as at 31 December 2018) and provides investment solutions across a broad range of asset classes.