POSITION PURPOSE The Head of DevOps is responsible for managing our front-end and backend development teams, product testing and go-live activities of new features and products of the Wave Money mobile financial services business. Working closely with other team leaders you will ensure the structured and coordinated planning of your team’s development. A technical background and experience will ensure you can offer the support and guidance required to support and assist developers. You will ensure collaboration with product teams, technology teams and non-technology stakeholders with a strong focus on delivery, debugging, problem/issue solving, app related incident response & incident reporting. KEY RESULTS AREAS • Manage and support development teams in areas such as goal setting, performance management, technical/personal growth and HR-related tasks• Deliver products, features and configuration changes which enable the product pipeline• Work with product owners and scrum master to run scrum projects effectively• Engage with technical teams, vendors and non-technical stakeholders to drive delivery of products• Support & participate in app server outages, app incidents/issues and risk/compliance incidentsKEY RESPONSIBILITIES & ACCOUNTABILITIES • Manage development teams and vendors to deliver mobile apps and middleware applications according to requirements and specifications• Participate and collaborate with technology teams in project management, product delivery and QA• Deliver end to end improvements in MFS app platform and associated eco-system to meet current and future business requirements• Prioritize teamwork through balancing both long- and short-term objectives• Work with scrum master and product owners to keep scrum projects running smoothly• Manage scrum reports regarding task assignment, team progress and performance• Lead teams involved in deployments, product changes and go-live activities (this will involve regular participation in non-business hours operation)• Ensure the Wave Money platform runs smoothly with zero downtime • Ensure the performance, quality, and responsiveness of applications• Lead & support in the maintenance of code quality, organization, and automatization• Support app related incident responses and reportsKEY PERFORMANCE & SUCCESS INDICATOR • Leadership and growth of the development team members creating value add to the company• Delivery of products which meet Product’s and Business’ milestones• Create efficiency-based and Result-based improvement of team membersKEY STAKEHOLDERS • Wave: Product team, Head of Operations, Head of Engineering & Architecture, Product Manager , Program Manager • Telenor partner: Telenor IT, Telenor App Team • Yoma partner: Yoma IT• Vendors: App, middleware, core mobile financial services platform
EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE AREAS • Education and qualifications: Diploma, Bachelor’s Degree or Master’s in Computer Science or TechnologyFunctional skills and knowledge areas:• 10+ years of development experience and team leadership, preferably in mobile app and middleware development• Experience in agile methodologies, preferably scrum project management• Ability to mediate conflicts and negotiate solutions among stakeholders• Ability to manage team members effectively with a focus on performance• Flexibility to deal with a rapidly changing environment; • Passion for quality and maintainability of code.• Excellent communication and interpersonal skills. Ability to thoughts and ideas clearly, concisely, and persuasively• Ability to influence without authority and lead an agile team with a focus on results• Ability to work effectively within a fast-paced environment that is undergoing rapid growth• A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies• Knowledge of the mobile app development life cycle• Proven experience with RESTful APIs• Experience with performance and memory tuning, and familiarity with cloud message APIs and push notifications• Proper documentation and systematic archival of all project source codes • Proven track record of managing technical teams and product delivery under tight deadlines.• Language requirements:English is the working language of the company
- Medical, Life & Accident Insurance - Mobile Usage allowance - Travel Allowance- Other benefits including Company Bonus
- Myanmar's First Mobile Financial Services Provider- Multinational Company - International Working Environment
- Growing organisation- Develop your career
Wave Money is a joint venture between Telenor and Yoma Bank to provide accessible, safe and convenient mobile financial services via a nationwide agent network or via a wave account on your phone.Wave Money offers you instant, safe and convenient way of sending and receiving money, bringing financial inclusion to all.Together, we will empower communities, improve people’s lives, and help grow Myanmar’s economy.