Position PurposeThe Enterprise Scrum Master is responsible for overseeing the product delivery lifecycle between Digital, Products and IT Teams within the organization. This responsibility spans multiple projects, and is to ensure delivery quality and final desired behavior of digital products in a structured and transparent manner.The Enterprise Scrum Master oversees the administration needs of projects and programmes to support the overall governance and effective performance management of Wave Money initiatives. The Enterprise Scrum Master is responsible for supporting a common set of best practices, principles and templates for managing projects and scrum teams, as well as tracking and reporting on programme projects.Key Result AreasTo contribute to the achievement of Wave Money’s business plan objectives and the efficiency and effectiveness of the organization by:• Monitoring and improving the existing agile/scrum process for product and project delivery.• Mentoring the existing PMs/Scrum Masters to improve their understanding and techniques in project management and agile delivery.• Work with Product owners to determine quality standards for products, and assist in education of product managers in creating user stories to achieve these standards.• Works with Product owners and Development team to ensure that the scrums are delivering products as prioritized.• Oversee formal test processes, including assisting existing scrum masters and product owners in creation and execution of formal test scripts.• Ensure regression testing is planned and executed for every product deployment and release.• Communicates to the scrum team the key road blocks and works with scrum team members and external stakeholders to remove these.• Reports on a regular basis to Senior Stakeholders on Scrum performance and test results.• Prepares scrum reports (burndown & burnup charts, sprint reports, and performance charts) and shares them with the product team.• Communicates to the Head of Product and Business Owner/Stakeholder scrum deliverables and release timelines.• Manages with Head of Product and Head of Development for planning and forecasting. • Ensures that product release check list has been consulted before any product release.• Coordinating PMO processes, systems/tools and ensuring governance is adhered to.• Supporting the product team in driving the organization towards: Scheduling the portfolio of projects through an overall programme plan Coordinating information and project reporting Understanding the impact of projects across Wave Money’s business Support the maintenance of programme tools and methodologies.Key Responsibilities and Accountabilities• PMO coordination• Assists with scrum planning• Has ownership of QA and ensures product quality. • Reports on projects performance.• Own programme level status reporting and maintain accuracy of the programme plan.• Supports Head of Product with Project and Programme level Health Checks.• Maintains strict PMO documentation and knowledge management across all PMO systems, processes and platforms and champions best practice.• Works with Jira users and ensures that all product documentation meets standard requirements.• Creation and maintenance of all test artifacts.• Collection of feedback from the business in relation to PMO products/ services e.g. PPM platforms, SharePoint, project templates and governance processes, and using this feedback to improve processes.• Execution and test documentation before product deployment.• Attends project scoping, requirements and lessons learnt workshops as required and collate action points.• Support with all scrum/ project management administration tasks, e.g. archiving projects/ programme files.• Keeps track of action items and next steps in programme/scrum meetings.• Take minutes and meetings and capturing decisions, actions and RAIDs, ensure follow up against actions and update PMO systems (SharePoint, PPM tool) accordingly.• Maintain process to ensure project management documentation, reports and plans are accurate and complete.• Track and report on scrum /project portfolio performance, providing a real-time, comprehensive and prioritize view of all projects.Key Performance and Success Indicators• Meet scrum/project targets• Builds and maintains high quality standards.• Self-performance• Client focus and orientation • Result-based improvement and management• Leadership and people managementKey StakeholdersStakeholders (Internal) – Product Owners, Head of IT development, Head of Enterprise architecture, Head of IT operations, CTO, Head of Engineering and network, head of Back office Operations, Head of SND, Head of DigitalStakeholders (External) – Partners, Billers, MerchantsCompetencies• Partnership• Communication• Governance• Management• Systems Knowledge• Organization development
Experience, Functional Skills and Knowledge Areas• Relevant Bachelor degree or equivalent in business administration, IT, finance or related field • Minimum 5 years of relevant experience within a progressive environment• Experience in IT, Operations or Product. • Experience in design, monitoring and evaluation of risks and compliance projects. • Basic knowledge of agile enterprise• An agile, versatile and flexible approach, and the ability to work with constantly changing priorities• Fluent English, both written and verbalPersonal qualities• A strong communicator with excellent verbal, presentation and written communication skills in English. • Ability to interact and influence at a senior management level • Ability to set high standards and maintain them • A strong team player • Bold and innovative mind-set with strong professional integrity and strong commitment to quality• Ability to see the big picture, evaluate risks and support decisions • Analytic, resourceful and solution oriented • Ability to quickly acquire and utilize knowledge on new technologies and solutions, emerging threats and vulnerabilities
- Medical, Life & Accident Insurance - Mobile Usage allowance - Travel Allowance- Other benefits including Company Bonus
- Myanmar's First Mobile Financial Services Provider- Multinational Company - International Working Environment
- Growing organisation- Develop your career
Wave Money is a joint venture between Telenor and Yoma Bank to provide accessible, safe and convenient mobile financial services via a nationwide agent network or via a wave account on your phone.Wave Money offers you instant, safe and convenient way of sending and receiving money, bringing financial inclusion to all.Together, we will empower communities, improve people’s lives, and help grow Myanmar’s economy.