The main purpose of the role is To convert student enquiries into registered students by identifying their needs and matching our programmes to give a best-fit solution, in line with HEC Liege EMBA standards and volumes To advise the prospective student fully on what is expected when studying at HEC Liege and ensure the student is fully prepared to succeed on their chosen programme To consistently follow up on leads in order to determine validity and timescale for action, enrolment timing and student-centric deadlines.Main duties and Responsibilities To achieve contact conversion and recruitment volumes by matching our programmes to the needs of the prospective student To convert contacts from students and prospects in to enrolments, whenever possible. To consistently provide a proactive level of support to always meet students’ expectations. To process all leads and applications in line with the enrolment strategy to ensure that the database is consistently kept within management team. To maintain a consistently high contact with prospects, students and enquiries through outbound activity. To provide accurate responses to student enquiries, and relevant and up to date literature and information as appropriate, keeping accurate records of email correspondence and phone discussions. To provide advice on entry requirements, fees, course structure, admissions and enrolment procedures and information about funding opportunities as required. To consistently record details of all potential students in the database As required by Management, to promote and attend Student Recruitment Events to promote HEC and its programmes, in order to increase enrolments.
Skills, Knowledge and Experience Required for Role* Educated to degree level or relevant work experience that demonstrates analytical and communication skills* Fluent in Burmese and English* Photoshop or Illustration is a plus * A genuine interest in helping students* Confident user of databases and reporting tools* Outbound and Inbound Telephone customer service or sales experience* Experience of working within strict KPIs* Excellent communication skills, both written and verbal* Able to build and develop good working relationships across all levels over long periods of time* Well organised and self-disciplined with the ability to work quickly and calmly under pressure within strict deadlines* Able to work with speed and accuracy of information* Outstanding attention to detail* Able to demonstrate individual accountability* Computer literate with experience of MS word, excel and email packages* Ability to work as a team player and on own initiative
* Incentive bonus
* Fun working environment* International Standard
* Promotion opportunity* Training provided
CSKM Global Education Centre Ltd. was officially established in May 2016. CSKM Global Education Centre Limited is an institution with business based on the development and implementation of educational training, both at general education and at professional levels. CSKM focuses on introducing Bachelor and Master Degree program, international certificates and industry training program to enterprise and general consumer…,etc.