• Able to easily communicate with all concerning stakeholders• Listening to customer requirements/ complaints and presenting appropriately • Maintaining and developing relationships with existing /new customers in person , via telephone calls and emails;• Responding to incoming email , phone inquiries and complaints• Attending team meetings and sharing best practice with concerning colleagues• Monitor calls / randomly check quality of calls of salesperson answering / handling qualities• Train 2 call center staff and schedule their shifts if required • Manage to improve customer service processes with management• Answer calls, Handle customer complaints, pass it to concerning departments• Route Call Lead to specific listing owner • Route Call lead to rotate assigned salesperson• Route Call lead to affordable salesperson or luxury salesperson• Check buyer requirement/ project and route to the person
• Able to easily communicate with all level of stakeholders• Be able to develop and manage strong customer services and relationships;• Can manage customers’ needs , requirements and complaints• Be able to deliver great customer services and satisfactions• Able to identify issues and provide best solutions• English speaking is a Must• With call center experience for more than 2 year of customer relation / service experiences (have been working in big corporate, have been handling many complaints)• Tuesday - Sunday 9am - 5pm (6 days work week)
LeavesPITSSBCareer DevelopmentFinancial FulfillmentDream Big, Earn Big, come and join us
Attractive SalaryDynamic growing companyExciting and fulfilling challenges
A great opportunity to be part of Sales Teams
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